IT Support Specialist - Fresh Graduates Welcome

Join Bobobobo, a dynamic and innovative company in Jakarta Selatan, as our next IT Support Specialist! We are seeking a motivated individual to provide top-notch technical support for our office and digital operations. Whether you're a fresh graduate eager to kickstart your career or an experienced professional looking for a new challenge, we offer an exciting opportunity to grow and develop your skills in a supportive and collaborative environment.

As an IT Support Specialist at Bobobobo, you'll be at the heart of our operations, ensuring that our systems run smoothly and efficiently. You'll be responsible for troubleshooting hardware and software issues, providing technical assistance to employees, and maintaining our IT infrastructure. With your expertise, you'll help us stay ahead in the digital landscape, supporting our mission to deliver innovative solutions to our clients.

📋 Tanggung Jawab Pekerjaan

• Provide first-line technical support to employees, addressing hardware, software, and network issues.
• Install, configure, and maintain computer systems, networks, and other IT infrastructure.
• Monitor system performance and implement measures to improve efficiency and reliability.
• Assist in the implementation of new technologies and software applications.
• Document and maintain detailed records of all IT activities and incidents.
• Stay updated with the latest IT trends and technologies to provide proactive support and solutions.
• Collaborate with cross-functional teams to ensure seamless integration of IT solutions.
• Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 1-3 years of experience in IT support or a related role (fresh graduates welcome).
• Strong understanding of computer hardware, software, and networking principles.
• Proficiency in using IT support tools such as ServiceNow, Jira, and other ticketing systems.
• Knowledge of operating systems such as Windows and Linux.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.

🛠️ Keahlian

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